Privacy Policy

1Introduction

Welcome to Glam Pro ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Profile information (photos, bio, professional credentials)
• Location data (for service booking and provider matching)
• Payment information (processed securely through third-party providers)
• Service preferences and booking history
• Communication data (messages, reviews, ratings)

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, time spent, frequency of use)
• Log data (IP address, browser type, access times)
• Location information (with your permission)

2.3 Information from Third-Party Services

• When you log in using third-party services such as Facebook Login or Google Sign-In, we may collect your name, email address, profile picture, and any other information you authorize

3How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To facilitate bookings between clients and beauty professionals
• To process payments and manage transactions
• To send you notifications about bookings, appointments, and service updates
• To provide customer support and respond to your inquiries
• To improve our Service and develop new features
• To send marketing communications (with your consent)
• To ensure safety and security of our platform
• To comply with legal obligations

4Information Sharing

We may share your information in the following situations:

• With Service Providers: Between clients and beauty professionals to facilitate services
• With Third-Party Services: Payment processors, analytics providers, and other service partners
• For Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly agree to share information

5Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

7Location Data

Our app may collect and use location data to provide location-based services such as finding nearby beauty professionals and enabling at-home services. You can control location sharing through your device settings.

8Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

11Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

13Consent

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.